Privacy policy
At HERLAYRA, your privacy is important to us. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website or make a purchase from us.
Personal Information We Collect
When you visit our website, we automatically collect certain information about your device, including:
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Web browser information
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IP address
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Time zone
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Device information
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Cookies and similar technologies
As you browse our website, we may also collect information about:
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Pages viewed
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Products viewed
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Referring websites
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Search terms
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Interactions with our website
When you place an order or attempt to place an order, we may collect:
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Name
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Billing address
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Shipping address
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Email address
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Phone number
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Payment information
Throughout this Privacy Policy, we refer to this information as "Personal Information."
How We Use Your Information
We use your Personal Information to:
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Process and fulfill orders
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Provide order confirmations and shipping updates
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Communicate with you regarding your purchases
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Respond to customer service inquiries
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Prevent fraud and unauthorized transactions
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Improve our website and customer experience
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Measure advertising performance
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Send marketing communications when you have opted in
Your personal information is never sold, rented, or traded to third parties for marketing purposes.
Shopify
Our store is hosted by Shopify Inc.
Shopify provides the ecommerce platform that allows us to offer our products and services. Your information is stored through Shopify's secure infrastructure and protected using industry-standard security measures.
For more information, please review Shopify's Privacy Policy.
Analytics and Advertising
We use analytics and advertising technologies, including:
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Google Analytics
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Google Ads
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Meta (Facebook) technologies
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Other advertising and analytics platforms
These tools help us understand website performance, improve customer experience, and measure advertising effectiveness.
These technologies may collect information about your device, browsing behavior, and interactions with our website.
Behavioural Advertising
We may use your Personal Information to provide advertisements and marketing communications that may be relevant to your interests.
You can manage advertising preferences through the settings provided by Google, Meta, and other advertising platforms.
Cookies
Our website uses cookies and similar technologies to:
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Remember your preferences
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Maintain shopping cart functionality
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Improve website performance
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Analyze website traffic
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Support advertising and marketing efforts
You may choose to disable cookies through your browser settings, although certain website functions may become unavailable.
Sharing Your Information
We may share your information with trusted service providers when necessary to:
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Process payments
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Fulfill orders
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Deliver shipments
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Analyze website performance
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Provide customer support
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Comply with legal obligations
We may also disclose information when required by law or to protect our legal rights.
Data Retention
We maintain order information for our business records unless and until you request deletion where permitted by applicable law.
Security
We use reasonable security measures and industry-standard technologies, including SSL encryption, to help protect your information.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Minors
This website is not intended for individuals under the age of 18.
Changes To This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Changes become effective immediately upon posting to our website.
Contact Us
If you have questions about this Privacy Policy or would like to access, correct, update, or delete your personal information, please contact us: