FAQ
Frequently Asked Questions
Is Daily Scalp Ritual – Core right for me?
Daily Scalp Ritual – Core is designed for women looking for a simple, consistent scalp-care routine. It is especially suitable for those experiencing thinning hair, visible shedding, stress-related hair concerns, or sensitive scalps.
What makes the Core Ritual our most popular bundle?
Core includes everything needed to begin a simple daily scalp-care routine. With two full-size ActivGrow Serums plus travel-size shampoo and conditioner, it offers the best balance of value, consistency, and convenience.
What is included in Daily Scalp Ritual – Core?
Each Daily Scalp Ritual – Core includes:
- 2 ActivGrow Scalp Serums
- 1 Travel-Size RootPurify Shampoo
- 1 Travel-Size BondBloom Conditioner
This bundle is designed to support daily scalp care with a simple routine.
Do I need to use the Complete Ritual?
Not necessarily. Many customers begin with the Core Ritual because it focuses on daily scalp support. The Complete Ritual is ideal for those who want both wash-day and non-wash-day support in one routine.
Will the serum make my hair greasy?
No. ActivGrow Scalp Serum is designed to absorb quickly and leave a lightweight, comfortable finish without a heavy or greasy feeling.
How often should I use ActivGrow Scalp Serum?
For best consistency, apply daily to the scalp and massage gently. Regular use is recommended as part of your daily scalp-care routine.
How long should I use HERLAYRA?
Healthy-looking hair and scalp care are built through consistency. Most customers evaluate their experience after 60–90 days of regular use. Individual experiences may vary.
Why does HERLAYRA focus on the scalp?
Healthy-looking hair starts with a healthy-looking scalp. HERLAYRA follows a scalp-first philosophy, combining Vietnamese botanicals with clinically studied ingredients to support the scalp environment.
Is HERLAYRA safe for color-treated hair?
Yes. HERLAYRA formulas are designed to be gentle and are suitable for color-treated hair.
Is HERLAYRA suitable for sensitive scalps?
HERLAYRA products are formulated without sulfates, parabens, or heavy silicones. However, individual sensitivities vary, and we recommend reviewing the ingredient list before use.
What ingredients are used in HERLAYRA?
HERLAYRA combines Vietnamese botanicals with clinically studied ingredients, including:
- Redensyl®
- Procapil®
- Baicapil®
- Rosemary Extract
- Botanical Extracts
Where are HERLAYRA products made?
HERLAYRA products are developed with a combination of Vietnamese botanical inspiration and modern cosmetic science, following quality and safety standards for the U.S. market.
Do you ship within the United States?
Yes. We currently ship throughout the United States.
What is your shipping time?
Most orders are processed within 1–2 business days. Delivery times vary depending on destination and carrier.
What is your return policy?
We offer a 90-Day Satisfaction Guarantee. If you are not satisfied with your purchase, please contact us at:
Our support team will guide you through the return process.
How can I contact HERLAYRA?
For customer support, please contact:
We typically respond within 1–2 business days.